Why Waterflex
Customized Water Treatment Software For Your Business
- Industry-Specific
WaterFlex addresses the unique delivery, service and repair functions of the water industry. - Support & Expertise
No support tickets needed — all problems are handled via phone call for faster customer service. - Flexible Options
End-to-end solutions to streamline your water treatment business and optimize your field service teams
Water Treatment Software
Lower Your Costs and Drive Efficiency with WaterFlex.
Customer Management
Keep your customer data secure and easily navigate protected customer information.
> Features & Benefits
- Easily organize and execute invoices or billing for services & purchases
- Manage payments and outstanding customer debt
- Provide flexible methods of contract sales and payments
- Communicate digitally with customers about services & account details
- Document customer-owned equipment and rentals
- Track customer communications to improve customer experience
Service & Repair
Reduce scheduling challenges internally and with customers and effectively manage your appointments.
> Features & Benefits
- Effectively manage work orders & record equipment service history
- Remind office & customer of upcoming service and preventative maintenance for both digital & print
- Create and schedule service with customers
- Provide digital and printed calendars of scheduled deliveries
Billing & Accounts Receivable
Lower costs, save time, and stay organized with our billing and accounting features.
> Features & Benefits
- Avoid postage costs and mail delays with electronic customer invoicing
- Avoid unnecessary phone calls to support staff with easy customer account access
- Inexpensive and timely marketing communication to grow sales
- Improve cash flow by providing customers with flexible online payment options
- Reduce scheduling challenges with reminders of upcoming service or delivery appointments
- Enhance personal communication with your customers
Business Management
Easily generate standard reports or build custom quotes for your business.
> Features & Benefits
- Numerous management report options to track and improve business metrics
- Easily generate standard reports or build custom queries
- Utilize reporting data to develop sales campaigns
Equipment Tracking
Never lose track of your equipment with organized dashboards and sortable categories.
> Features & Benefits
- Digital and printed service calls
- Equipment reporting of service & revenue
- Track unit location by serial number and rental equipment
Back Office Communications
Improve customer service and avoid unnecessary mishaps with enhanced communications between office and field staff.
> Features & Benefits
- Reduce unnecessary delays in assisting clients and promote inner-office communications
- Printable documentation by customer or topic
- Enhance communication between office & field staff
Testimonials
